Degraded service of AI Exploration Tool

Resolved·Degraded performance

The situation is resolved

Thu, Mar 19, 2026, 07:32 PM

(1 hour ago)

Affected components

06:06 AM

09:40 AM

Updates

Resolved

The situation is resolved

Thu, Mar 19, 2026, 07:32 PM

Monitoring

We're monitoring the situation post-fix to make sure the solution is stable.

Thu, Mar 19, 2026, 09:40 AM(9 hours earlier)

Investigating

We are investigating a potential workaround for the issue.

Thu, Mar 19, 2026, 08:13 AM(1 hour earlier)

Investigating

We suspect the issue is caused by a gateway server has become non-responsive. We are investigating there now

Thu, Mar 19, 2026, 06:16 AM(1 hour earlier)

Investigating

We are investigating an issue related to the AI Exploration Tool in west Europe region.

Thu, Mar 19, 2026, 06:06 AM(10 minutes earlier)